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Choice Home WarrantyChoice Home Warranty Customer Service HelpCall for SupportAuthorized retailer of Choice Home Warranty.Not the official Choice Home Warranty website. Official site: choicehomewarranty.com
Choice Home Warranty Customer Service & Support

Choice Home Warranty Customer Service and Technical Support

Looking for Choice Home Warranty customer service? Technical support, billing and account changes are handled by Choice Home Warranty directly. Call our line and we will make sure you reach the right team without working through a phone menu.

ⓘAuthorized retailer of Choice Home Warranty.Not the official Choice Home Warranty website. Official site: choicehomewarranty.com

πŸ“ž Call 877-413-4666 for Support

Support line open Mon–Sun, 7AM–11PM EST Β· No charge to call

What We Help With

Choice Home Warranty Support β€” What We Can Do

Choice Home Warranty customer support covers a lot of ground. These are the four areas most calls fall into, and what happens with each.

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Filing and tracking a claim

Claims are opened and assessed by Choice Home Warranty. We can explain how the claims process runs and make sure your call reaches them.

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Billing and account questions

Statements, payment methods and billing contacts are administered by Choice Home Warranty. We can explain the process and connect you to the right team.

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Contractor and appointment help

Contractor appointments and revisits are arranged by {n}. We can explain the process and connect you to the right team.

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Coverage and account questions

Coverage terms, property details and agreement transfers are administered by {n}. We can explain each and connect you.

Common Issues

Issues Choice Home Warranty Customers Call About

These are the issues Choice Home Warranty customers most often need support with. Each is resolved by Choice Home Warranty, and we will make sure your call gets to them.

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Filing a claim

What information is needed and what happens once a claim is opened.

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Claim taking too long

Where a claim has stalled and how it gets chased.

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Contractor did not resolve it

Reporting incomplete work and getting it revisited.

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Rescheduling a visit

Changing an appointment that no longer works.

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Is this covered?

Checking your current agreement against the fault you have.

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A charge you did not expect

Going through the statement and explaining each line.

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Account access

Recovering access and updating your details.

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Moving home

Transferring the agreement to a new property.

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Agreement documents

Getting a copy of the paperwork held on your account.

Before You Call

First Steps That Often Fix It

Running through these first often resolves the problem, and if it does not, it makes the call to Choice Home Warranty considerably faster.

1
Find your agreement number
It is on your paperwork and in the account area, and it speeds up everything that follows.
2
Note what failed and when
A short description of the fault and roughly when it started is usually all that is needed to open a claim.
3
Check whether a claim is already open
If one exists, it is faster to chase that than to open a second.
4
Have the property details ready
The address on the agreement has to match the property where the fault is.

Still not working?

Call 877-413-4666 and we will make sure you reach Choice Home Warranty's support team with the details you have already gathered.

Billing & Account

Choice Home Warranty Billing and Account Support

Billing questions are the second most common reason people look for Choice Home Warranty customer service. Your account and statements are administered by Choice Home Warranty, so billing matters are resolved directly with them.

The changes people most often need are setting up or cancelling autopay, switching to paperless statements, updating the payment method held on the account, changing contact details or authorised users, and transferring an account when someone moves out of a shared home. Each of these is made on your Choice Home Warranty account by Choice Home Warranty.

If a charge does not look right, we can explain how it is raised with Choice Home Warranty and what information to have ready before you speak to them.

Reaching Us

How to Reach Choice Home Warranty Support

One number, and we make sure your call reaches the team that can actually resolve it.

1
Call 877-413-4666
Lines are open seven days a week, 7AM to 11PM Eastern, and answered by a person rather than an automated menu.
2
Describe the problem
Tell us what is happening in your own words. There is no need to know the technical terminology.
3
We identify what it is
We identify what the issue actually is and which Choice Home Warranty team handles it, so you are not passed between departments.
4
Escalated only if it needs to be
Your call is transferred to Choice Home Warranty for technical support, billing and account matters, which are handled by them directly.
Support Questions

Choice Home Warranty Customer Service β€” Frequently Asked Questions

How do I contact Choice Home Warranty customer service?

Call 877-413-4666 and we will make sure you reach the right team. Technical support, billing and account changes are handled by Choice Home Warranty directly, and we connect you rather than leaving you to navigate a phone menu.

What is the Choice Home Warranty customer service phone number?

Our line is 877-413-4666, open seven days a week between 7AM and 11PM Eastern. Tell us what the issue is and we will get you to Choice Home Warranty's support team.

Can you help with Choice Home Warranty technical support?

Technical support for Choice Home Warranty service is provided by Choice Home Warranty directly. Our line helps you identify what the issue is and makes sure your call reaches their technical team, including arranging an engineer visit where one is needed.

Can you help me with a Choice Home Warranty billing question?

Billing is administered by Choice Home Warranty on your account. We can explain how a statement is structured and what a query involves, then connect you to Choice Home Warranty to have it resolved.

Is Choice Home Warranty support available on weekends?

Yes. The line is open seven days a week, 7AM to 11PM Eastern, including weekends.

What should I have ready when I call?

Your service address, the name on the Choice Home Warranty account, and a short description of the problem. For technical faults it also helps to be near the equipment when you are connected.

Do you charge for this?

No. There is no charge for calling this line.

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Reach Choice Home Warranty Customer Service

Technical support, billing and account changes β€” we connect you to Choice Home Warranty.

πŸ“ž 877-413-4666 Mon–Sun Β· 7AM–11PM EST