The questions we are asked most often on the DIRECTV support line.
Call 877-413-4666 and we will make sure you reach the right team. Technical support, billing and account changes are handled by DIRECTV directly, and we connect you rather than leaving you to navigate a phone menu.
Our line is 877-413-4666, open seven days a week between 7AM and 11PM Eastern. Tell us what the issue is and we will get you to DIRECTV's support team.
Technical support for DIRECTV service is provided by DIRECTV directly. Our line helps you identify what the issue is and makes sure your call reaches their technical team, including arranging an engineer visit where one is needed.
Billing is administered by DIRECTV on your account. We can explain how a statement is structured and what a query involves, then connect you to DIRECTV to have it resolved.
Yes. The line is open seven days a week, 7AM to 11PM Eastern, including weekends.
Your service address, the name on the DIRECTV account, and a short description of the problem. For technical faults it also helps to be near the equipment when you are connected.
No. There is no charge for calling this line.
A blank screen, pixelated picture, missing channels or an error code on the Genie HD DVR. Picture and signal faults are handled by DIRECTV directly, and we will make sure you reach the right team.
Statements, autopay, payment methods and unexpected charges are administered by DIRECTV. We can explain the process and connect you to the right team.
Recordings that failed, storage that is full, series links that stopped working, or resetting the Genie HD DVR when it becomes unresponsive.
Receivers, remotes, dish alignment and technician visits are handled by DIRECTV. We can explain what to expect and connect you.
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