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StarlinkStarlink Customer Service HelpCall for SupportAuthorized retailer of Starlink.Not the official Starlink website. Official site: starlink.com
Support FAQ

Starlink Customer Service — Questions Answered

The questions we are asked most often on the Starlink support line.

ⓘAuthorized retailer of Starlink.Not the official Starlink website. Official site: starlink.com

How do I contact Starlink customer service?

Call 877-413-4666 and we will make sure you reach the right team. Technical support, billing and account changes are handled by Starlink directly, and we connect you rather than leaving you to navigate a phone menu.

What is the Starlink customer service phone number?

Our line is 877-413-4666, open seven days a week between 7AM and 11PM Eastern. Tell us what the issue is and we will get you to Starlink's support team.

Can you help with Starlink technical support?

Technical support for Starlink service is provided by Starlink directly. Our line helps you identify what the issue is and makes sure your call reaches their technical team, including arranging an engineer visit where one is needed.

How do I check for a Starlink outage in my area?

Outage status is reported by Starlink. Call and we will establish whether your issue looks like an area outage or something specific to your address, then connect you to Starlink for the restoration position.

Can you help me with a Starlink billing question?

Billing is administered by Starlink on your account. We can explain how a statement is structured and what a query involves, then connect you to Starlink to have it resolved.

Is Starlink support available on weekends?

Yes. The line is open seven days a week, 7AM to 11PM Eastern, including weekends.

What should I have ready when I call?

Your service address, the name on the Starlink account, and a short description of the problem. For technical faults it also helps to be near the equipment when you are connected.

Do you charge for this?

No. There is no charge for calling this line.

Quick Reference

What This Line Covers

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Technical support and troubleshooting

Slow speeds, Wi-Fi dropping out, a connection that will not come back after a power cut, or Starlink dish & router showing the wrong lights. Faults like these are diagnosed and resolved by Starlink directly. Call and we will make sure your call reaches their technical team.

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Billing and account questions

Statements, autopay, paperless settings, payment methods and charge queries are administered by Starlink. We can explain how each is handled and connect you to the right team.

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Account and profile help

Account access, contact details and authorised users are managed by Starlink on your account. We can explain what each change involves and get your call to the right team.

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Equipment and installation support

Equipment replacement, returns and technician visits are arranged by Starlink. We can explain what to expect and make sure your call reaches them.

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Still Need Help?

Call and we will get you to the right team.

📞 877-413-4666 Mon–Sun · 7AM–11PM EST