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ADT Authorized Provider β€” SafeStreetsADT Customer Service HelpCall for SupportMarketing partner of SafeStreets, an ADT Authorized Provider.Not the official ADT website. Official site: adt.com
Support FAQ

ADT Customer Service β€” Questions Answered

The questions we are asked most often on the ADT support line.

ⓘMarketing partner of SafeStreets, an ADT Authorized Provider.Not the official ADT website. Official site: adt.com

How do I contact ADT customer service?

Call 877-413-4666 and we will make sure you reach the right team. Technical support, billing and account changes are handled by ADT directly, and we connect you rather than leaving you to navigate a phone menu.

What is the ADT customer service phone number?

Our line is 877-413-4666, open seven days a week between 7AM and 11PM Eastern. Tell us what the issue is and we will get you to ADT's support team.

Can you help with ADT technical support?

Technical support for ADT service is provided by ADT directly. Our line helps you identify what the issue is and makes sure your call reaches their technical team, including arranging an engineer visit where one is needed.

Can you help me with a ADT billing question?

Billing is administered by ADT on your account. We can explain how a statement is structured and what a query involves, then connect you to ADT to have it resolved.

Is ADT support available on weekends?

Yes. The line is open seven days a week, 7AM to 11PM Eastern, including weekends.

What should I have ready when I call?

Your service address, the name on the ADT account, and a short description of the problem. For technical faults it also helps to be near the equipment when you are connected.

Do you charge for this?

No. There is no charge for calling this line.

Quick Reference

What This Line Covers

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Alarm and sensor problems

False alarms, a sensor that keeps reporting a fault, a panel showing trouble conditions, or a system that will not arm. Alarm faults are handled by ADT and SafeStreets directly, and we will make sure your call reaches them.

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Billing and account questions

Monitoring statements, payment methods and billing contacts are administered by ADT. We can explain the process and connect you to the right team.

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App and access help

App access, user lists, emergency contacts and the verbal passcode are managed by ADT on your account. We can explain the process and connect you.

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Equipment and service visits

Sensor and battery replacement, added devices and technician visits are handled by ADT and SafeStreets. We can explain the process and connect you.

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Still Need Help?

Call and we will get you to the right team.

πŸ“ž 877-413-4666 Mon–Sun Β· 7AM–11PM EST